Acceptable Usage Policy
Introduction
The Acceptable Use Policy (as amended, modified or
supplemented from time to time as set forth on DDN’s
website, this “AUP”) of Domino Developer Network,
Inc. (“DDN”), is designed to (i) protect DDN’s
customers, users of DDN’s website, Products and
Services, network and physical infrastructure and
third parties, (ii) further compliance with all
relevant laws and regulations, (iii) promote the
security and availability of DDN’s website, network
and physical infrastructure and (iv) regulate and
restrict the use of all products and services
(including, but not limited to the Products and
Services) provided by DDN, its website, network and
its physical infrastructure (“DDN Services”).
This AUP is incorporated by this reference into each
Customer’s Terms of Service and Service Level
Agreement. This AUP should be read in conjunction
with DDN’s Terms of Service, DDN’s Service Level
Agreement and DDN’s Privacy Policy. Capitalized
terms used herein without being defined herein shall
have the meaning ascribed to such capitalized term
in the Terms of Service, the SLA or the Privacy
Policy, as applicable. Customer’s use of DDN’s
website, the network, the Products and Services is
also subject to Customer’s acceptance and compliance
with the Terms of Service, the SLA and this AUP.
Current copies of DDN’s Terms of Service, SLA and
Privacy Policy may be reviewed or printed by
Customer at the Legal section of DDN’s website. CUSTOMER HEREBY REPRESENTS AND WARRANTS THAT IT HAS
READ, UNDERSTOOD AND ACCEPTED THE TERMS OF THE TERMS
OF SERVICE, THE SLA AND THIS AUP. DDN reserves the right to amend or modify this AUP
from time to time, and a User’s use of DDN Services,
DDN’s network and physical infrastructure after
changes to the AUP are posted on the company page of
DDN's website (www.dominodeveloper.net) will
constitute the User's acceptance of any such
amendments or modifications.
Customers are responsible for complying with this
AUP and for violations attributable to their
customers and users, whether authorized or not by a
Customer or DDN. Customers must take all reasonable
steps to ensure that their customers and users will
comply with this AUP.
This AUP does not (a) obligate DDN to monitor,
review, or police the data and content residing on
the network or (b) create any obligation or duty of
DDN to any party that is not a Customer, including,
but not limited to, any Third Party User. Unless and
until notified, DDN is not likely to be aware of any
violations of this AUP or any violations of law. DDN
expects all Users to notify us of any violations of
law or violations of this AUP. DDN EXPRESSLY DISCLAIMS ANY LIABILITY FOR THE DATA
AND CONTENT TRANSMITTED THROUGH OR INTERMEDIATELY,
TEMPORARILY OR PERMANENTLY STORED ON THE NETWORK OR
ANY SERVER AND FOR THE ACTIONS OR OMISSION OF USERS.
Prohibited Content
Users shall not allow the posting, transmission, or
storage of data or content on or through DDN
Services, the network or its physical infrastructure
which, in DDN’s sole determination, constitutes a
violation of any federal, state, local or
international law, regulation, ordinance, court
order or other legal process (“Applicable Law”).
Users shall be responsible for determining which
Applicable Laws are applicable to their use of DDN
Services. Prohibited content includes, without
limitation, (a) content or code that facilitate any
violation of, or describe ways to violate, this AUP
or (b) “harvested” addresses or information, (c)
“phishing” websites, or (d) “spamvertising” sites.
A User shall not knowingly host on its Servers, use
DDN Services or transmit over the network, any
material believed by DDN to constitute child
pornography. In addition to any other actions it may
take under this AUP, DDN reserves the right to
cooperate fully with any criminal investigation of
content located on a Server that constitutes alleged
child pornography or an alleged violation of
Applicable Law.
Users’ Security Obligation
Users must use reasonable care to ensure the
security of each Server, network and its physical
infrastructure. A Customer is solely responsible for
any intrusions into, or security breaches of, any of
its Servers, except as otherwise covered by a
specifically designated security administration or
firewall security service package ordered by the
Customer. DDN reserves the right to disconnect
without refund or the provision of service credit
any Servers which disrupt network or any hardware
objects on the network as a result of a security
compromise.
Network Abuse
Users are prohibited from engaging in any activities
that DDN determines, in its sole discretion, to
constitute network abuse, including, but not limited
to, the following:
• Introducing or executing malicious programs into
any network or server, such as viruses, worms,
Trojan Horses, and key loggers.
• Causing or initiating security breaches or
disruptions of network communication and/or
connectivity, including port scans, flood pings,
email-bombing, packet spoofing, IP spoofing, and
forged routing information.
• Executing any form of network activity that will
intercept data not intended for the Customer's
server.
• Evading or circumventing user authentication or
security of any host, network or account, including
cracking, brute-force, or dictionary attacks.
• Interfering with or denying service to any user,
host, or network other than the Customer's host,
such as a denial of service attack or distributed
denial of service attack.
• Conduct designed to avoid restrictions or access
limits to specific services, hosts, or networks,
including the forging of packet headers or other
identification information.
• Soliciting the performance of any illegal
activity, even if the activity is not performed.
• Using any program, or sending messages of any
kind, designed to interfere with or disable a user's
terminal session.
• Hacking, and/or subverting, or assisting others in
subverting, the security or integrity of our
products or systems;
• Soliciting the performance of any illegal
activity, even if the activity itself is not
performed;
• Threatening bodily harm, or encouraging bodily
harm or property destruction;
• Harassing another, or encouraging harassing
behavior;
• Engaging in outright fraud, or using services to
engage in scams like pyramid schemes;
• Collecting personal information about others
without their knowledge or consent;
• Instructing others in prohibited activities;
• Using services to disseminate or display images
classified under U.S. law as child pornography,
child erotica (regardless of literary or artistic
merit) and/or bestiality; and/or
• Acting in any manner that might subject DDN
to unfavorable regulatory action, subject us to any
liability for any reason, or adversely affect DDN’s
public image, reputation or goodwill, as determined
by us in our sole and exclusive discretion.
• Creating fake weblog or weblogs which are intended
or reasonably likely to promote the author’s
affiliated websites or to increase the search engine
rankings of associated sites.
• Sending spam to weblog sites or automatically
posting random comments or promotions for commercial
services to weblogs.
Intellectual Property Infringement Policy
Users may not transmit, distribute, download, copy,
cache, host, or otherwise store on a Server, the
network or its physical infrastructure any
information, data, material, or work that infringes
the intellectual property rights of others or
violates any trade secret right of any other person.
DDN has the right to disable access to, or remove,
infringing content to the extent required under any
law or regulation, including the Digital Millennium
Copyright Act of 1998. For your convenience,
information concerning procedures for making claims
of copyright infringement for purposes of Title 17,
Section 512, of the United States Code is contained
at the Legal section of our website.
If any Customer or any Third Party User, including
those that are customers of our Customers,
repeatedly violates DDN's Intellectual Property
Infringement Policy, any copyright law or any other
intellectual property right, DDN reserves the right
to (i) suspend permanently or terminate DDN Services
of such Customer and/or (ii) suspend permanently or
terminate the access to DDN Services, the network or
its physical infrastructure by such Third Party
User.
E-mail and Anti-Spamming Policy
Users may not (i) send unsolicited bulk messages
over the Internet (i.e., “spamming”), (ii) create
fake weblog or weblogs which are intended or
reasonably likely to promote the author’s affiliated
websites or to increase the search engine rankings
of associated sites (i.e., “splogs”) or (iii) send
spam to weblog sites or automatically post random
comments or promotions for commercial services to
weblogs (i.e., “spamming blogs”). Users must comply
with all relevant legislation and regulations on
bulk and commercial e-mail, including the CAN-SPAM
Act of 2003. Mass Mailings – Users may not send mass
unsolicited e-mail, which is email that is sent to
recipients who have not Confirmed Opt-In or
Closed-Loop Opt-In in to mailings from the User.
Users who send mass mailings must maintain complete
and accurate records of all consents and opt-ins and
provide such records to DDN upon its request. If a
User cannot provide positive and verifiable proof of
such consents and opt-ins, DDN will consider the
mass mailing to be unsolicited.
Mailing Lists
Users are prohibited from operating
mailing lists, listservs, or mailing services that
do not target an audience that has voluntarily
signed up for e-mail information using a Confirmed
Opt-In or Closed- Loop Opt-In process or that has
made their e-mail addresses available to a User for
distribution of information. Users who operate
mailing lists must maintain complete and accurate
records of all consents and Confirmed Opt-In or
Closed-Loop Opt-In elections and provide such
records to DDN upon its request. If a User cannot
provide positive and verifiable proof of such
consents and Confirmed Opt-In or Closed-Loop Opt-In
elections, DDN will consider the list mailing to be
unsolicited. Any User- maintained mailing list must
also allow any party on the list to remove itself
automatically and permanently.
Other prohibited activities include, without
limitation, the following:
• Use of the network for the receipt of replies to
unsolicited mass e-mail.
• Forgery of e-mail headers (“spoofing”).
• Spamming via third-party proxy, aggregation of
proxy lists, or installation of proxy mailing
software.
• Configuration of a mail server to accept and
process third-party messages for sending without
user identification and authentication.
• Hosting web pages advertised within “spam e-mail”
sent from another network (“spamvertising”).
• Hosting web pages or providing services that
support spam.
• Any other unsolicited bulk messages, postings, or
transmissions through media such as weblog posts,
IRC/chat room messages, guestbook entries, HTTP
referrer log entries, usenet posts, pop- up
messages, instant messages, or SMS messages.
• Instructing others in any activity prohibited by
this AUP.
If any Customer or any Third Party User that is a
customer of our Customer uses DDN Services, the
network or its physical infrastructure in a manner
that causes DDN to be “blacklisted” or blocked, DDN
reserves the right to (i) suspend permanently or
terminate DDN Services of such Customer and/or (ii)
suspend permanently or terminate the access to DDN
Services, the network or its physical infrastructure
by such Third Party User. Operating DDN Service on
behalf of, or in connection with, or reselling any
service to persons or firms listed in the Spamhaus
Register of Known Spam Operations database at
www.spamhaus.org shall constitute a violation of
this AUP.
Block Removal – If, as a result of a Customer’s
actions, DDN’s mail servers or IP address ranges are
placed on black hole lists or other mail filtering
software systems, DDN shall charge Customer $100
upfront and $100 per hour thereafter for any
necessary remedial actions.
Data Quarantine Policy
From time to time a database may contain a
corrupt document, or a database itself may
become corrupt. If such a situation occurs
with a database you own and the corruption
is causing a server to fail... your data
will be immediately quarantined to a special
server reserved for problematic sites. This
policy also applies to any databases that
may have design elements that cause a server
fault during execution (ie. agents, scripts,
etc.).
Your data will remain quarantined until
the exact source of the problem has been
determined and corrected and your data
has proven itself once again stable. While
your site will remain accessible over the
Internet, the server may be unstable until
any problems have been corrected. If
specific database design elements are
causing the problem, you will be required to
either remove or replace those design
elements within the database. If an entire
database is corrupt, you will be required to
either remove or replace the entire
database.
Your data must remain stable on the
special server for problematic sites for a
period of one week before we will relocate
your data back to the original
server.
Please be aware that this policy is in the
best interest of all our customers in a
shared hosting environment.
IP Allocation
DDN owns each IP address that it assigns to a
Customer. A Customer shall not use IP addresses that
were not assigned to it by DDN. DDN reserves the
right to suspend the network access of any server
utilizing IP addresses outside of the assigned
range.
IRC Policy
Customers may not operate and maintain IRC servers
which connect to global IRC networks such as
Undernet, EFnet and DALnet. Use of IRC plug-ins,
scripts, add-ons, clones or other software designed
to disrupt or deny service to other users is
prohibited. Harassing or abusive IRC activity is
expressly prohibited under the AUP, including (i)
disruption or denial of service or (ii) the use or
joining of “botnets” or the use of IRC BNC’s or
other proxy and re-direction software. If a
Customer’s IRC servers are frequently compromised or
attract denial of service or distributed denial of
service attacks that disrupt or denies service to
other Customers or users, DDN may null-route,
filter, suspend, or terminate that Customer’s
service.
Usenet Policy
Usenet posts and content must conform to standards
established by the Internet community and the
applicable newsgroup charter. DDN reserves the right
to determine whether such posts violate the AUP.
Legal Investigations
Users will cooperate and comply with any civil or
criminal investigation regarding use of DDN
Services, the network or its physical infrastructure
or content located on its Servers or transmitted
using DDN Services, the network or its physical
infrastructure, including, without limitation, the
following: discovery orders, subpoenas, freeze
orders, search warrants, information requests, wire
taps, electronic intercepts and surveillance,
preservation requests, and any other order from a
court, government entity or regulatory agency (each
an “Investigation”). DDN may charge a User or any
person seeking compliance with an Investigation for
the reasonable costs and expenses associated with
DDN’s compliance with any Investigation.
DDN reserves the right to comply with any
Investigation without notice to a User.
Customers shall not be entitled to a refund or any
service credits, and DDN shall not be in default
under any agreement for DDN Services, if its
compliance with any Investigation causes a User to
incur downtime or requires the sequestering of all
or a portion of the Servers. DDN also reserves the
right to disclose information relating to Users and
their use of DDN Services, the network or its
physical infrastructure or information transmitted,
owned by or stored by or on behalf of any User, if
such information is disclosed in connection with an
Investigation or in order to prevent the death of or
bodily harm to any individual, as determined by DDN
in its sole discretion.
Violations of AUP
DDN may enforce this AUP, with or without notice to
a User, by any action it deems reasonable, in its
sole discretion. In addition to the remedial
provisions provided elsewhere in this AUP, DDN may:
• Disable access to a User’s content that violates
this AUP.
• Suspend or Terminate a User’s access to DDN
Services, the network or its physical
infrastructure.
• Remove DNS records from Servers.
• Block mail or any other network service.
• Effect IP address null routing.
• Take legal action against a User to enforce
compliance with this AUP.
Reporting Violations
If there is a violation of this AUP direct the
information to the Abuse Department at
abuse@dominodeveloper.net. If available, please
provide the following information:
• The IP address used to commit the alleged
violation.
• The date and time of the alleged violation,
including the time zone or offset from GMT.
• Evidence of the alleged violation.
E-mail with full header information provides all of
the above, as do system log files. Other situations
will require different methods of providing the
above information. DDN may take any one or more of
the following actions in response to complaints:
• Issue written or verbal warnings.
• Suspend the User's newsgroup posting privileges.
• Suspend the User's account.
• Terminate the User's account.
• Bill the User for administrative costs and/or
reactivation charges.
• Bring legal action to enjoin violations and/or to
collect damages, if any, cause by violations.
If any User uses DDN Services, the network or its
physical infrastructure in a manner that exposes DDN
to potential liability, as reasonably determined by
DDN, DDN may suspend permanently or terminate the
access to DDN Services, the network or its physical
infrastructure by such User.
The remedial actions set forth in this AUP shall not
be construed in any way to limit the actions or
remedies that DDN may take to enforce and ensure
compliance with this AUP.
DDN reserves the right to recover any and all
expenses, and apply any reasonable charges, in
connection with a User’s violation of this AUP. No
refund or service credits will be issued for any
interruption in service resulting from violations of
this AUP
DDN reserves the right at all times to investigate
any actual, suspected, or alleged violations of this
AUP, with such investigation to include accessing of
data and records on, or associated with, any Server,
the network or its physical infrastructure.